SERVPRO of West Coral Springs / West Parkland Employee Photos

Michael Panster

Owner of SERVPRO of West Coral Springs / West Parkland

Our experienced team at SERVPRO of West Coral Springs / West Parkland understands the stress that accompanies a water or fire damage event and the problems it can cause. Our goal is to help minimize the interruption to your life and help you recover quickly. We are experts in the restoration and cleanup of residential and commercial properties post-fire, smoke, water, or storm damage. Our highly trained certified technicians can also remediate mold and mildew from your West Coral Springs and West Parkland area business or home. Mike's family is actively involved in the South Florida community, where they work and live. His wife, April, and their three children participate in local school activities and youth sports programs. If you need information about storm, water, fire, and mold cleanup and restoration, we are here to help. 

April Panster

Owner of SERVPRO of West Coral Springs / West Parkland.

April graduated from the University of Miami and is a proud member of the Miami Hurricanes alumni. She began her career with Comcast Cable in Fort Lauderdale until moving to New York City. April then utilized her Sales and Marketing skills with National Cable Communications (NCC), providing custom advertising campaigns for all the major cable television providers. When she returned to Florida in 2005, April accepted a position with Comcast Cable in West Palm Beach. Her responsibilities included all election-related sales and coordination with both national and regional advertising agencies across the country. April and our West Coral Springs / West Parkland SERVPRO team are prepared to help our South Florida customers recover from water, fire and storm damage 24/7/365.  

Karl Robinson

Karl is the Vice President of Operations of SERVPRO of West Coral Springs / West Parkland. His responsibilities include ensuring that all job files are audited and contain all required documentation. He will also develop and implement annual office administration plans and budgets to automate and improve office productivity. Karl is a key member of our team as he works with our technicians to ensure our South Florida area customers receive the quality restoration services they deserve. 

Frank Rodriguez

General Manager 

I have been in the restoration industry for the past 20 years, where I have learned an extensive amount about water damage, fire damage, mold remediation, and reconstruction services. Over time, I made it a point to also develop my leadership skills, because I knew that SERVPRO® was a company I wanted to grow with. Shortly after the start of my tenure, I was promoted to Crew Chief, then Production Manager, which also encompassed the role of Operations Manager, and now the General Manager. Through the hard work and dedication of the SERVPRO® of Ft. Lauderdale team, the operation went from one single area, to expanding to nine locations across the state! We took on many new tasks and challenges over the past few years to become the best restoration company in Florida. We pride ourselves on honesty, loyalty and customer service, which has made us the largest SERVPRO branch in South Florida. The amount of skills and opportunity that this company has given me has changed my life, as well as the people I have led. I have developed relationships with local clients, grown managers, implemented new policies, and continued to put our customers first. My role here continues to grow, and I am more driven than ever to help people recover from unexpected disaster.

Isabel Connolly

Account Manager

I have been with SERVPRO® of Fort Lauderdale for the past 8 years working in business development, but I also have a background in many industries. My history over the past 10 years, besides SERVPRO includes real estate sales and medical sales consulting. Being with SERVPRO® has afforded me the opportunity to perfect my networking excellence, as well increase my sales over 60% year over year. As a Senior Account Manager, I understand the priority of the utmost level of customer service, building great business relationships and the commitment to company excellence.

Lenny Brooks

Lenny is the Director of Business Operations at SERVPRO of West Coral Springs / West Parkland. Lenny is ready to help with any questions our commercial property owners or residents may have concerning our commercial and residential restoration services. Lenny helps build the SERVPRO brand by networking with relevant trade groups and chamber of commerces. If you need restoration services in the Coral Springs or Parkland area, Lenny and our team are here to help. 

Tim Jones

Operations Manager

Five years ago, I made one of the best decisions of my life, and that was to learn a new trade, which brought me to SERVPRO®. I started out with SERVPRO of Ft. Lauderdale South as a Field Technician, and I have quickly grown from there. From a Field Technician, I became a Crew Chief, then a Production Manager, and that brings me to my current role of Operations Manager in Ft. Lauderdale where I oversee six franchises in the area. Throughout my journey with SERVPRO® I have been presented with an extensive amount of knowledge and endless opportunities. Prior to SERVPRO®, my background was in restaurant management, which has allowed me to learn how to be a leader, serve people, and provide the highest level of customer service to make sure the customer experience was the best. Providing a service for ones that have experienced a disaster, such as a hurricane, and being able to bring their property to pre loss conditions has been an incredibly rewarding experience.

David Galerneau

Project Manager

I have grown with SERVPRO® of Ft. Lauderdale since 2014. My insurance background in Property Adjusting has been the perfect Segway to bring me into the SERVPRO® family. My passion is not only meeting people and building relationships, but also making them happy. I consider myself an expert in the mitigation field, and I thrive on helping when the unexpected happens, such as a disaster with water damage, fire damage, mold infestation or biohazard cleaning. I have been involved in projects as small as a one-bedroom home, and as large as multi-unit condo buildings or commercial buildings. I am familiar with storm situations, insurance laws and city regulations, and of course I always make it, “Like it never even happened.”®

Stefhany Valdiviezo

Project Manager

I started with the SERVPRO® of Fort Lauderdale office in 2018 and it has been a complete joy to be apart of this team. My first position was as a field technician and quickly I received an opportunity to be the Warehouse Manager. Through hard work and dedication, I advanced to Crew Chief/Supervisor where I took on the responsibility of managing a team of field technicians on daily task. I am now a Project Manager in charge of production estimates and job protocols, which I am excited to continue providing excellent customer service. My background also includes a law school master’s degree giving me the opportunity to work for the government hiring labor contractors.